FAQ

How Can We Help You?

Frequently Asked Questions

To create an account click on Login top menu and then register your account by clicking on “Register an Account” button.

You’ll be prompted to type an Username and your Email. A registration confirmation email will be sent to you with  a link to set your password. Please check your Spam folder if you have not received the email in your inbox.

To login to our website you have to register first. Please see “Create an account” topic above and follow the steps to register.

After registering click on Login top menu and type your Username or Email Address and your Password and then click on “Log In” button.

 

Once are are registered and logged in to our website, you can view your profile and the courses you’re enrolled or  completed, the certificates and points you earned by clicking on My Courses top menu.

Please note that you have to be registered and be logged in to the website in order to see the My Courses top menu.

To register for course you have to register first to our website. Please see “Create an account” question and follow the steps to register.

Once you’re logged in to the website, find the course you wish to enrol by going to Courses top menu, selecting your desired course page from the mega-menu and then click on “More Information…” button.

Once on the course page you wish to enrol to, click on “Take this Course” button, this will open the course registration check-out. Select the period you want to enrol and click on “Register Now” button.

Fill out our personal information and click on “Proceed to Payment Options” button.

Note: If you already have registered to our website please use the email address you’ve used at the registration process, otherwise a new account registration will be created. If you are not registered, an account will be created at this step, please check your inbox or spam folder and follow the steps to set up your password.

To access a course, first you have to register for that course. Please follow the steps of “Register for a course” topic.

Once you have enrolled to a course you can access to the Course Content and the respective course Modules, Lessons, and Quizzes. Please note that our courses are designed to be taught at a specific date and time by one of our qualified instructors and requires the user to progress through the course in the designated step sequence.

Our courses are structured by Modules, each module having Lessons and at the each of each module a Quiz.

The instructor will go thru each module/lesson with a class of students and the students will be required to take a short quiz at the end of each module, each quiz requiring a minimum 80% correct answers to pass. The instructor will go thru each question with students and briefly discuss the answers. The quiz can be taken as many times a student wants and will remain available into the student’s course.

Course Calendar provides an easy and intuitive way to view the learning courses schedules and simplify the enrolment process for your convenience. 

Course Calendar can be accessed at https://koalified.com.au/course-calendar/.

Once you find in the Calendar the course you wish to enrol, hover the mouse over it and click on “Register Now” button, then select the date you want to enrol.

Course List provides a quick and direct way to view the learning courses schedules and simplify the enrolment process for your convenience.

Course List can be accessed at https://koalified.com.au/course-list/.

Once you find in the List the course you wish to enrol, click on “Register” link and then select the date you want to enrol.

Koalified’s Booking Terms and Conditions can be found here: Booking Terms and Conditions .

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